Quick answer
To log in to CatrinaBet, open the login page, type your 10-digit mobile number (the +52 prefix is already there) and your password, then tap “Iniciar sesión” (Log in). If you forgot it, use “Olvidé mi contraseña” (Forgot password) on the same screen.
Access
What do I need to log in to CatrinaBet?
Just the mobile number you registered with and your password.
CatrinaBet login uses your phone number, not an email. The screen shows a language selector, the mobile field with +52, the password field, a Remember password box and a Forgot password link. Below it is Register now if you have no account yet. The platform itself is in Spanish, so we show the Spanish button names in brackets.
Logging in to CatrinaBet is how you reach your account, see your MX$ balance and open the lottery and other games.

Steps
How do I log in step by step?
Five steps, under a minute.
- Tap Log in on this page to open CatrinaBet.
- Type your 10-digit mobile number without +52.
- Type your password. It is case-sensitive.
- Tick Recordar contraseña (Remember password) only on your own phone.
- Tap Iniciar sesión. You will land on the home screen with your balance.
Recovery
What if I forgot my password?
Use the “Olvidé mi contraseña” link on the login screen and follow the instructions.
You will usually be asked for your registered number and a verification before setting a new password. If the verification never arrives or the process fails, open the Self-service Center (Centro de Autoservicio) in the app, submit your case and check the reply under Progress check (Consulta de progreso).
Troubleshooting
Why can’t I get into my account?
It is almost always a mistyped number, a wrong password or a poor connection.
| Problem | What to check |
|---|---|
| “Wrong account or password” | Check all 10 digits and the exact password; try resetting it. |
| The page will not load | Switch between Wi-Fi and mobile data, refresh or clear the cache. |
| You land on a different site | Check the address. Use this guide’s buttons or type the URL yourself. |
| Account locked or restricted | Contact the Self-service Center from the app with your registered number. |
Security
How do I keep my account safe?
Use a unique password and never share your login details.
- Create a long password you do not use anywhere else.
- Never share verification codes, not even with so-called agents.
- Log out on borrowed or shared phones.
- Bookmark the correct address to avoid fake pages.
New here? Read the CatrinaBet Mexico guide first.
Login frequently asked questions
Can I log in to CatrinaBet with an email?
The login screen we reviewed uses a +52 mobile number and password, not email.
Do I need to type +52?
No. The +52 prefix is already in the field; just type your 10 digits.
What does “Remember password” do?
It saves your details in that browser. Use it only on your own phone.
How do I recover my password?
Tap “Olvidé mi contraseña” on the login screen and follow the verification the platform shows.
Can I use one account on several devices?
You can log in from another phone with your number and password. Log out on ones you do not use.
Who do I contact if I cannot log in?
CatrinaBet support via its Self-service Center. catrinabet.mx has no access to accounts.
Key takeaways
- Login uses your +52 mobile and password.
- Forgot password is on the same screen.
- Only tick Remember password on your own phone.
- Use the Self-service Center for account issues.
- Adults 18+ only. catrinabet.mx is an independent guide: it does not handle accounts or money. Details can change; always confirm inside the app.