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Quick answer
To withdraw on CatrinaBet, open Wallet, tap Withdrawal, add a payout account in your name, enter the withdrawable amount and confirm. The status of your request appears in your withdrawal history.
Definition
What is a CatrinaBet withdrawal?
It is a request to send your withdrawable balance to an account of yours.
A CatrinaBet withdrawal moves money from your Wallet to the payout account you registered. You can only withdraw the withdrawable balance, which may differ from your total balance if you have promotions or pending bets.
Minimums, fees and processing times are set by the platform and shown on the withdrawal screen.
Steps
How do I withdraw step by step?
Six steps from the Wallet.
- Log in and open Billetera (Wallet).
- Tap Retiro (Withdrawal).
- Add your payout account with exact details, in your name.
- Enter the amount; it cannot exceed your withdrawable balance.
- Confirm the request (your password or a verification may be requested).
- Follow the status in your withdrawal history.
Withdrawable balance
Why is my withdrawable balance lower than my total balance?
Because part of it may be tied to promotions or pending requirements shown in the app.
If the screen says you still need to reach a betting volume or another condition, that part of the balance will not be withdrawable until you meet it. Read each promotion’s rules before accepting it.
Problems
What can delay or block a withdrawal?
Wrong account details, accounts in someone else’s name or unmet requirements.
| Cause | What to do |
|---|---|
| Errors in account details | Review and correct your payout account |
| Account in someone else’s name | Use an account in your name |
| Pending wagering requirement | Check the detail the app shows |
| Request under review | Wait and check the history; if it drags on, use the Self-service Center |
Support
How do I get help with a withdrawal?
Through the app’s Self-service Center, with the order number and screenshots.
Choose the withdrawal question, describe the case, attach screenshots and submit. Check the reply under Progress check. catrinabet.mx cannot see or speed up withdrawals. More general information on the catrinabet.mx home page.
Withdrawal frequently asked questions
What is the minimum withdrawal on CatrinaBet?
It is shown on the withdrawal screen and can change. Check it before requesting.
How long does a withdrawal take?
It depends on review and channel. Follow the status in your history and contact the Self-service Center if it takes longer than shown.
Can I withdraw to a relative’s account?
We recommend using only accounts in your name; others can cause rejections.
Why can’t I withdraw my whole balance?
Only the part with no pending conditions is withdrawable. The app shows your withdrawable balance.
What is “Withdrawal rewards” in the rewards section?
It is part of the invite programme with a Claim button; check its rules inside the app.
Can catrinabet.mx process my withdrawal?
No. We are an independent guide and do not handle money.
Key takeaways
- Withdraw in Wallet → Withdrawal.
- Only the withdrawable balance can be cashed out.
- Use a payout account in your name.
- Track it in your history and under Progress check.
- Adults 18+ only. catrinabet.mx is an independent guide: it does not handle accounts or money. Details can change; always confirm inside the app.
